Services- PDP Courses
PDP Objective L-6
In April 2007, Century CRM received certification as a Professional Development Provider for the NBAA. The leadership course meets the requirements for the Objective L-6. The 2 day course focuses on human factors and safety management systems development for managers.
Resource Management for Aviation Leaders Course Overview
- Human Factors in an Organization
- How Leadership Drives Human Behavior
- Leadership Styles and Responsibilities
- Organizational Factors
- Error & Risk Management
- Inter-Relationships of CRM. MRM, & DRM
- How Norms Effect an Organization
- Safety Management Systems
The next scheduled PDP course will be offered at the NBAA convention 2009. Additional courses may be added as necessary.
Please contact us at info@centurycrm.com for registration information.

