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PDP Objective L-6

In April 2007, Century CRM received certification as a Professional Development Provider for the NBAA. The leadership course meets the requirements for the Objective L-6. The 2 day course focuses on human factors and safety management systems development for managers.

Resource Management for Aviation Leaders Course Overview

• Human Factors in an Organization
• How Leadership Drives Human Behavior
• Leadership Styles and Responsibilities
• Organizational Factors
• Error & Risk Management
• Inter-Relationships of CRM. MRM, & DRM
• How Norms Effect an Organization
• Safety Management Systems

The next PDP course will be offered in conjunction with a future NBAA convention.  Additional courses are added as necessary. 

Please contact us at info@centurycrm.com for registration information.